Privacy Policy
How we collect, use, and protect your personal information.
Last updated: March 2026
Introduction
Jennings Funeral Directors ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
Information we collect
We may collect the following types of information:
- Contact information: Name, address, phone number, email address
- Deceased information: Details about the person who has died (with your consent as next of kin)
- Service preferences: Your funeral arrangement choices and requirements
- Payment information: Billing details (processed securely)
- Website usage: IP address, browser type, pages visited (anonymous analytics)
How we use your information
We use your information to:
- Arrange and deliver funeral services
- Communicate with you about arrangements and requirements
- Process payments
- Publish death notices (with your permission)
- Comply with legal obligations
- Improve our services
Legal basis for processing
We process your personal information under several legal bases including: performance of a contract, legal obligations, legitimate interests, and your consent.
Data sharing
We may share your information with: cemeteries, crematoriums, churches, celebrants, florists, and other service providers necessary to fulfill funeral arrangements. We never sell your personal information.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements (typically 7 years).
Your rights
Under GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact us
For privacy-related questions or to exercise your rights, please contact us at privacy@jenningsfuneraldirectors.ie or call any of our locations.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.